FAQ

SHIPPING POLICY

Orders Over $100.00

Standard 4 to 7 business days                                                              FREE

Priority   1 to 3 business days                                                               $4.95 USD

Overnight (only available in the contiguous states) Next business day        per requested

 

Orders Under $100.00

Standard 4 to 7 business days                                                              $6.95 USD

Priority 1 to 3 business days                                                                 $10.95 USD

Overnight (only available in the contiguous states) Next business day        per requested

 

The USPS is our main carrier at this time; FedEx is upon request. Please contact us for more details. 

 

We do not ship internationally. 

 

During summer months, we recommend ordering refrigerated probiotics Monday through Wednesday only for arrival before or on Saturday by Priority shipping.

RETURN AND REFUND POLICIES

Full refunds are provided for unopened products returned to the store in-person or via a return shipment no later than 30-days from the date of purchase. A copy of the receipt is required for either refund. No returns are accepted for refrigerated probiotics, special-orders, or compounds or prescription drugs. All returns are subject for approval.

ONLINE ORDER POLICY

Unfortunately, We are no longer shipping out the online order to different address other than the Billing address per requested by our credit card processor. All orders will automatically ship to the Credit Card's billing address without notice from our store once the order is ready. Thank you for your cooperation!