FAQ
SHIPPING POLICY
Standard 4 to 7 business days $13.95 USD up to 3 lbs of total weight
Priority 1 to 3 bus. days (varies by state) $18.95 USD up to 3 lbs of total weight
*** We will contact you for any order more than 3 lbs for the shipping fee***
Overnight (only available in the contiguous states) Next business day per requested
The USPS is our main carrier at this time; FedEx is upon request. Please contact us for more details.
We are not responsible for any damaged packages or products upon arrival.
We do not ship internationally.
During summer months, we recommend ordering refrigerated Probiotics Monday through Wednesday only for arrival before or on Saturday by Priority shipping.
RETURN AND REFUND POLICIES
Full refunds are provided for unopened products returned to the store in-person or via a return shipment no later than 15-days from the date of purchase. A copy of the receipt is required for either refund. No returns are accepted for refrigerated probiotics, special-orders, or compounds or prescription drugs. All returns are subject for approval.
ONLINE ORDER POLICY
Unfortunately, We are no longer shipping out the online order to different address other than the Billing address per requested by our credit card processor. All orders will automatically ship to the Credit Card's billing address without notice from our store once the order is ready. Thank you for your cooperation!